Slack
The AI-Powered Work Operating System for Maximum Productivity
The AI-Powered Work Operating System for Maximum Productivity
Let us deal with the finicky (or time-consuming) processes and tiny details, helping you streamline your team’s work even better! As an official partner of Salesforce, we assist in seamlessly integrating Slack into their daily workflows— This enables teams to maintain alignment, respond promptly, and thus boost productivity for you and your business.
Regardless of whether the focus is on sales, service, or marketing, we ensure that both your tools and personnel can collaborate more effectively no matter the time or place!
Slack helps you see all your project work in one place, making it easier to work together, solve problems faster, and cut down on wasted time.
Slack goes far beyond traditional messaging and video calls. As the AI-powered platform for work that unlocks your organisation's full potential with AI, data and CRM, it fundamentally changes how work gets done.
Your teams can automate processes with no-code workflows, access real-time insights from integrated business data, and collaborate with AI agents alongside human coworkers - all within the conversational interface they already love.
Slack integrates seamlessly with your existing tech stack through over 2,600 out-of-the-box integrations, including native Salesforce connectivity that brings CRM data directly into team conversations.
Use Slack's Workflow Builder and AI capabilities to eliminate repetitive tasks, streamline approvals, and trigger smart actions based on team activities and business events.
Teams can collaborate with AI assistants, get instant conversation summaries, channel recaps, and receive intelligent recommendations without leaving their workflow.
All plans include enhanced security features with SAML-based SSO, device management, data governance, and compliance tools to ensure your sensitive business information stays protected.
AI-powered search helps teams find answers faster across conversations, content, and data from connected apps, with intelligent recommendations that surface relevant information when needed.
By bringing conversations, updates, and tools into one place, Slack gives teams 86% better access to information. This means less time digging through emails and more time making decisions.
Our AgentForce customers include:
In today's fast-paced business environment, teams need more than just communication tools; they need an intelligent work operating system that adapts to their workflows and amplifies their capabilities.
Slack includes conversation summaries, channel recaps, AI-generated insights, workflow automation, and intelligent triggers that help teams focus on high-value work while handling routine information processing automatically.
Salesforce Channels connect Salesforce records with team conversations, ensuring data and dialogue are instantly accessible whether you're in Slack or Salesforce, eliminating data silos and enabling faster decision-making.
Slack connects with over 2,600 applications, ensuring your teams can work with their preferred tools while maintaining centralized communication and eliminating app switching.
Whether you're a growing startup or an established enterprise, Slack adapts to your needs with flexible configurations, centralized management, and detailed analytics that grow with your business.
Transform your team's productivity across all departments with specialized Slack capabilities designed to meet the unique needs of every role and function in your organization.
16% reduction in cost per ticket through automated ticket deflection and streamlined support workflows
19% reduced mean time to resolve incident with real-time collaboration and integrated monitoring tools
302% average ROI on Slack investment over 3 years by centralizing tools and communications
Create dedicated project channels with automated onboarding for new members
Virtual stand-ups, progress tracking, and workflow automation
Slack Connect enables seamless partnership with vendors and clients
Connect project management apps like Jira, Trello, Asana, and more
Real-time access to opportunity data and customer insights
Cross-functional swarming around high-value opportunities
Trigger actions based on CRM updates and pipeline changes
Get summaries of deal progress and next-best actions
Integrate with Service Cloud for unified customer views
Escalate complex issues with full context and history
AI-powered search across conversations and documentation
Real-time metrics and automated reporting
Dedicated channels for each campaign with integrated assets
Automated review and approval processes
Share and collaborate on creative assets with instant feedback
Real-time campaign metrics and automated reporting
Slack integrates with Salesforce and your other business apps, so you can get updates, automate workflows, and complete tasks, all without leaving the platform. The result? An 81% improvement in process efficiency.
Get in touch with Lava Protocols, a trusted Salesforce partner with over a decade of expertise in the cloud service industry globally and all across Southeast Asia. Let us be of service to you so you can elevate your business starting now!
Choosing Lava Protocols means partnering with a trusted leader in cloud solutions with over a decade of experience in advisory, implementation, and integration services.
We don't just offer technology — we understand customer service at its core, helping businesses transform the way they engage with customers.
Our success is built on:
Expertise and industry knowledge in specific industries allow us to recommend the best Salesforce edition and add-ons based on business needs, avoiding unnecessary costs.
Custom training programs are provided for staff to accelerate adoption and also provide additional tools like marketing automation, AI-based analytics, and third-party integrations that are not included in standard Salesforce packages.
Tailored implementation and customization services help match a company's specific needs to integrate Salesforce with existing legacy systems, third-party apps, or industry-specific tools to save time on setup.
Better support from our team providing localized, hands-on support with a faster response time.
We are confident in our ability to offer a cost-effective package for you to achieve the fastest return on investment without compromising features and service quality.