Adapt And Thrive In A Rapidly Changing Utilities Industry.     

 

 

 

Utilities

Elevate utility customer experience.

 

Give utility customers personalized service and the digital apps they love.

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Energize your workforce.

 

Empower the workforce of the future with insight, automation, and intuitive tools.

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Engage diverse partner ecosystems.

 

Rally new infrastructure, product, and service delivery partners around your customers. Connect data and systems with scale and agility through an industry-leading platform.

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Modernize the regulated utility customer experience.

 

Prepare for the new future of energy with digitalization that puts customers first.

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Meet customer needs faster in Retail Energy.

 

Create a more cohesive experience for customers by bringing systems on a single platform. And also, empower employees with data-driven, productivity-boosting insights

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Become a leader in sustainability.

 

Get ahead of the curve with innovations that align your business with energy transition trends.

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How It Works

Technology Road-mapping for Various Industries

Streamlined Sales

Quickly offer quotes and rates, from single residential to multiproduct and multisite customers.

 

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Empowered Agents

Transform the call center with swivel-free consoles and unified customer data.

 

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End-to-End Service

Deliver a consistent customer journey from initial call to field execution.

 

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Personalized Experiences

Increase customer engagement with omnichannel support and digital self-service.

 

What's Included

  • Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.

  • Sales Cloud provides omnichannel case routing via email, website forms, telephony, and mobile apps.
  • Service Cloud allows you to automate case processing and escalation via SLA & milestone automation, and entitlement management.

  • Community Cloud for customer self-service integrates with backend systems such as SAP to ensure seamless data transition.

Some of Our Happy Customers

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Request a free live demo!

 

Start Your Success Story

We have helped some of the biggest names across the Asia Pacific industry build solutions powered by cloud applications and platforms.

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