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Higher Education is Benefited by CRM
Institutions can benefit from CRM higher education technology in a variety of ways:
- A unified view of constituent information
- $2.4 million in total legacy cost savings
- An improved student experience
- Empowered faculty and staff
- The flexibility needed to pivot quickly
Agility for New Business Models
Whether you are expanding hybrid learning options or launching an executive education program, having the right technology platform is key in driving long-term success for your students, faculty, and staff.
Data Empowered Culture
With increased competition across higher education, having a data empowered culture is critical to improving enrollment metrics, student success goals, and future-proofing your institution.
Proactive & Holistic Support
Providing proactive and holistic student support from anywhere starts with understanding student challenges, intervening early, and communicating through preferred channels.
Real-Time Collaboration Networks
The flexibility to learn and work from anywhere is increasingly becoming the norm, which means collaboration must be easy, asynchronous, and accessible to students, faculty, staff and external partners.
How It Works
Recruitment & Admissions
Deliver a connected admissions journey.
Student Experience
Streamline services and boost engagement.
Advancement
Build trusted, lifelong relationships.
Marketing & Communications
Deliver personalized engagement at scale.
Digital Campus
Support, engage, and retain constituents from anywhere.
Lifelong Learning
Accelerate growth with streamlined learner journeys.
Administration
- Global-View of Institution
- Vision Values Metrics
- Budgets & Planning
- Performance to plan
- Operational Ratios
- Measurement to improve Graduation Rates
- Capital Campaigns
- Organizational Collaboration
Recruiting
- Lead Management
- Multichannel Marketing
- Email & Chat
- Social Media Integration
- Online Forms & Applications
- Campaigns
- Content & Collateral
- Marketing & Outreach
Student Services & Support
- Call Center
- Advisor / Mentee Management
- Community and Groups
- Student Portals
- Attendance & Performing Tracking
- Profiles
- Online Forms
- Knowledge Management
- Status Updates
- Email & Chat
- Integration with SIS
- Social Content & Apps
Curriculum & Delivery
- Chatter Collaboration
- IP Tracking
- Knowledge Management
- Capacity Planning
- Staffing & Resource Management
- Surveys & Feedback
- Calendar & Activities
Career Services
- Employer Management
- Employer Portal
- Scheduling
- Reporting & Dashboards
Advancement & Alumni Relations
- Event Management
- Activity Tracking
- E-commerce
- Affiliations
- Alumni Portals
- 360 view of Alumni
- Social Media Integration
- Campaigns
- Community
- Donations & Recurring Gifts
- Real-time Analytics
- Donor Genius
Productivity, HR & Finance
- Chatter Collaboration
- Mobile
- Recruiting & On-boarding
- Time-off Management
- Training Management
- Ledger & Budgeting
- Payments & Receipts
- Billing
- Contract Management
Information Technology
- IT Helpdesk
- Asset Management
- Portfolio Management
- Project Management
- Governance
- Operations Management
- Visual Process Designer
- Agile Development
- Vendor Management
- Quality Assurance
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