Turn Unstructured Data into Actionable Intelligence

At Lava Protocols, we’re diving deeper into the future by unlocking the full potential of your data with Data Cloud. As a hyperscale data engine built directly into Salesforce, Data Cloud serves as the trusted foundation for Customer 360 and beyond.

Through our partnership with Salesforce, we enable your team to turn unstructured data into actionable intelligence. Whether your goal is to deliver hyper-personalized customer experiences, optimize operations, or accelerate growth, Salesforce Data Cloud makes it all possible.

Data Cloud Provides Unified Data to Deliver Exceptional Customer Experiences

In today’s digital economy, data as valuable as yours is transforming even faster than the blink of an eye. Data has become the backbone of modern business, fuelling smarter strategies, streamlined operations, and more personalized customer experiences.

From guiding smarter decisions to automating processes and personalizing every customer interaction, Data Cloud has become the foundation of competitive advantage.

Unified Data Platform

Data Cloud unifies data from multiple sources, including data lakes, warehouses, and business applications, ensuring it is connected, accessible, and actionable with a single touch wherever you are.

Comprehensive Context and Insights

Data Cloud consolidates data into a single, customer profile in real time, providing comprehensive context for smarter decision making and personalized customer interactions.

Hyper Personalized Experiences

By breaking down data silos, Data Cloud enables businesses to deliver hyper relevant, AI-driven responses and workflows tailored to individual customer needs.

Action Across Systems

Data Cloud empowers businesses to act beyond CRM by connecting data and workflows across various systems, ensuring seamless operations and better outcomes.

Developer and Business Team Solutions

With low code tools, Data Cloud allows teams to transform unstructured data into actionable insights and build scalable solutions for their unique needs.

AI-Powered Data Intelligence

Data Cloud leverages Einstein AI to surface actionable recommendations from your unified data, enabling proactive decision-making and intelligent automation across all customer touchpoints.

Lava Protocols is a proud
Salesforce Partner for Malaysia

Our AgentForce customers include:

Zero Copy: Unlocking Data Without Moving It

Imagine you could move houses without needing to worry about your furniture being safe or undamaged during the moving process. With a single command, you could have everything you ever need standing right where you are!

Our Zero Copy Partner Network enables seamless, real-time access to data stored in external systems like Snowflake, Databricks, BigQuery, and Lakehouses. By eliminating ETL (extract-transform-load) processes, it helps businesses preserve data governance, reduce costs, and ensure insights remain current.

Minimal Data Movement

Access live data directly from external sources. No copying or storage overhead required.

Real-Time Insights

Query and activate fresh data across systems without delay, fueling immediate decision making.

Cost Efficiency & Scalability

Reduce duplication and compute costs while handling vast datasets with a dynamic performance

Seamless Data Transformation Journey with Lava Protocols

From harmonization to activation, Lava Protocols ensures you unlock Data Cloud’s full potential with faster, smarter, and connected customer experiences.

Proven Expertise

Lava Protocols has almost two decades of expertise for cloud implementation experience and a deep technical knowledge of Salesforce. Our certified experts ensure your Data Cloud deployment is tailored to your operations and growth goals.

Data Harmonization at Scale

We help you unify structured and unstructured data from lakes, warehouses, and apps into a single customer profile.

End-to-End Visibility

With Salesforce Data Cloud’s real-time dashboards and insights, we empower your teams to monitor customer engagement, automate workflows, and improve decision-making.

Secure and Compliant Frameworks

We implement robust governance, encryption, and compliance measures so your customer data is always protected and trustworthy.

Flexible and Future Ready

Our solutions are designed to scale, integrating with your existing systems to ensure agility and adaptability as your business evolves.

Businesses Successfully Using Data Cloud

Data Cloud has already made a real difference for many companies. Now, it’s your turn to give it a go!

Bombardier
Industry
Aviation
Challenge
Disconnected data made it hard to identify high-value prospects and personalize the sales process.
Solution
Used Data Cloud unified customer data from 20 sources, creating real-time profiles. AI tools prioritized leads and automated routine tasks.
Outcome
Faster lead qualification with AI-driven insights. Enhanced personalization in the sales process.
Read full Case Study
Prudential
Industry
Financial Services
Challenge
Wholesalers spent too much time on administrative tasks, limiting their ability to build relationships with financial advisors.
Solution
Data Cloud unified customer data into real-time profiles, enabling smarter, faster service. AI-powered tools automated routine tasks, freeing up time for relationship-building.
Outcome
Enhanced efficiency with real-time customer insights. Wholesalers gained hours weekly to focus on high-value tasks.
Read full Case Study
Request a live demo

Get in touch with Lava Protocols, a trusted Salesforce partner with over a decade of expertise in the cloud service industry globally and all across Southeast Asia. Let us be of service to you so you can elevate your business starting now!

Why choose Lava Protocols as your partner?

Choosing Lava Protocols means partnering with a trusted leader in cloud solutions with over a decade of experience in advisory, implementation, and integration services.

We don't just offer technology — we understand customer service at its core, helping businesses transform the way they engage with customers.

Our success is built on:

Strong company strategies
Innovative Products
Strategic parterships
Forward-thinking approaches

Here's how our expertise can elevate your customer service and set you up for long-term success.

Expertise and industry knowledge in specific industries allow us to recommend the best Salesforce edition and add-ons based on business needs, avoiding unnecessary costs.

Custom training programs are provided for staff to accelerate adoption and also provide additional tools like marketing automation, AI-based analytics, and third-party integrations that are not included in standard Salesforce packages.

Tailored implementation and customization services help match a company's specific needs to integrate Salesforce with existing legacy systems, third-party apps, or industry-specific tools to save time on setup.

Better support from our team providing localized, hands-on support with a faster response time.

Value for Money

We are confident in our ability to offer a cost-effective package for you to achieve the fastest return on investment without compromising features and service quality.