Power Retail Success In-store & Online Now with Salesforce for Retail.     

 

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Move faster with flexible B2C e-commerce.

 

Unify your customer journey with commerce that’s agile, scalable, and trusted.

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Connect with customers on preferred channels.

 

Make every customer service experience effortless.

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Optimize investments in store and associates.

 

Empower store associates with digital tools and data to engage shoppers from check-in to checkout.

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Acquire and Engage Loyal Customers

 

Use insights to win new customers and earn loyalty by activating customer data.

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Build Seamless Commerce Experiences

 

Grow fast, reduce costs, and adapt quickly to meet shoppers anywhere.

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Service Your Loyal Shoppers

 

Get to the heart of service with connected, efficient, and personalized customer experiences.

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How It Works

Technology Road-mapping for Various Industries

Cross-Platform and Multi-touchpoint Visibility

Unite teams around a 360-degree view of every customer at every touchpoint on their journey. Deliver personalized experiences your customers expect and build lifetime loyalty both online and offline.

 

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Loyalty Program Management

Deliver more dynamic and personal loyalty experiences for customers by removing silos and connecting member data across multiple systems. 

 

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Customer Engagement Analysis

The way shoppers engaged from product discovery to purchase changed over time. Check out which devices, channels, and payment types drove shopping behavior for you.

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Post Sales

Customer retention, upsell and cross-sell using Salesforce Marketing Cloud and a dynamic funnel for your empowered team.

 

What's Included

  • Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
  • Service Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.

  • Commerce Cloud helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.

Some of Our Happy Customers

sarawak energy
british american tobacco
invest kl
sun pharma

Request a free live demo!

 

Start Your Success Story

We have helped some of the biggest names across the Asia Pacific industry build solutions powered by cloud applications and platforms.

Get in Touch