Scale patient-centric experiences across your organization.
Deliver personalized patient and provider engagement and support programs while accelerating R&D innovation on a connected platform.
Reduce costs and improve sales transparency.
Manage commercial processes, build provider relationships, and engage with patients in a more efficient, compliant, and personal way.
Simplify benefits for your members.
Lower costs when you automate health business workflows and streamline the member journey from enrollment to service to care management and beyond.
Put your community at the center of every government health experience.
Complete case worklists and collaborate across teams with a centralized platform and advanced triage to better engage your beneficiaries, patients, and residents.
Drive Compliant Automation
Eliminate repetitive tasks and orchestrate complex regulatory workflows to drive efficiency and cost take-out.
How It Works
Cross-Platform and Multi-touchpoint Visibility
Unite teams around a 360-degree view of every customer at every touchpoint on their journey. Deliver personalized experiences your customers expect and build lifetime loyalty both online and offline.
Loyalty Program Management
Deliver more dynamic and personal loyalty experiences for customers by removing silos and connecting member data across multiple systems.
Customer Engagement Analysis
The way shoppers engaged from product discovery to purchase changed over time. Check out which devices, channels, and payment types drove shopping behavior for you.
Customer retention, upsell and cross-sell using Salesforce Marketing Cloud and a dynamic funnel for your empowered team.
- Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
- Sales Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.
- Commerce Cloud helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.
- Experience Cloud helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.
- CRM Analytics helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.