Salesforce Platform
Turn Strategy Into Results
Turn Strategy Into Results
Ready to take innovation to the next level? Salesforce Platform is your foundation for building, automating, and scaling smarter than ever. Imagine building custom apps without writing a single line of code, automating processes with clicks, and harnessing AI-powered insights to drive smarter decisions. With the Salesforce Platform, you’re not just keeping up. You’re leading the way.
And the best part? It all connects your apps, your data, your workflows through APIs, MuleSoft, Tableau, and Data Cloud, giving you a complete ecosystem to innovate and grow.
Salesforce Platform is a powerful tool designed to help businesses innovate, connect, and grow. It provides a secure and intelligent foundation for building applications, unifying data, and automating processes for all of your business needs.
With its enterprise-grade security and long-term support, its low-code development capabilities allow users to create applications easily with visual tools, catering to both developers and non-developers.
Before Salesforce transformed the digital industry, traditional CRM systems were designed primarily to track sales and manage customer contacts. While they provided value in organizing data and improving visibility, they often fell short in supporting the agility and innovation modern businesses require nowadays.
In contrast, Salesforce Platform isn’t just about managing relationships; it’s about transforming them. By combining intelligence, automation, integration, and security into a single foundation, it empowers businesses to innovate at scale, adapt faster, and deliver experiences that traditional CRMs simply cannot match
Developers can build how they want with tools they prefer, while admins configure organizational processes for seamless workflows, enabling teams to develop faster and more efficient solutions.
Isolated replicas of production environments enable safe testing and implementations like Agentforce and Data Cloud with minimal risk to live data, speeding up collaborative deployment while avoiding system downtime.
DevOps Centre provides a centralized location to track project work at every stage of application lifecycle management, allowing teams to safely connect data while securely testing and deploying AI apps
Utilise high grade security which supports global standards with built-in privacy, governance, and resilience.
Native data privacy management tools including data masking, anonymization, obfuscation capabilities, and streamlined customer consent management to navigate complex regulatory requirements
Hyperforce enables regional data deployment across multiple global locations including U.S., UK, Germany, India, and Japan, improving local performance while ensuring compliance with geographic regulatory standards.
Our AgentForce customers include:
At Lava Protocols, we've perfected a comprehensive integration methodology that transforms disconnected business systems into a unified, AI-powered platform. Our approach leverages the full potential of Salesforce Platform to create seamless data flows from external systems through to intelligent automation.
We use MuleSoft to securely connect all your business systems from legacy databases and ERP systems to modern SaaS applications and IoT devices. This creates a unified network where data flows freely between all your critical business tools.
Data Cloud takes all the connected information and creates a single, comprehensive view of your customers and business operations. It cleanses, organizes, and enriches your data in real-time, ensuring you have accurate, actionable insights.
Your unified data powers intelligent workflows across Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. This means personalized customer experiences, automated business processes, and smarter decision-making across every department.
AI agents access your complete, integrated data to provide autonomous customer service, intelligent sales support, and automated business operations. These agents work 24/7 with full context about your customers and business.
Get in touch with Lava Protocols, a trusted Salesforce partner with over a decade of expertise in the cloud service industry globally and all across Southeast Asia. Let us be of service to you so you can elevate your business starting now!
Choosing Lava Protocols means partnering with a trusted leader in cloud solutions with over a decade of experience in advisory, implementation, and integration services.
We don't just offer technology — we understand customer service at its core, helping businesses transform the way they engage with customers.
Our success is built on:
Expertise and industry knowledge in specific industries allow us to recommend the best Salesforce edition and add-ons based on business needs, avoiding unnecessary costs.
Custom training programs are provided for staff to accelerate adoption and also provide additional tools like marketing automation, AI-based analytics, and third-party integrations that are not included in standard Salesforce packages.
Tailored implementation and customization services help match a company's specific needs to integrate Salesforce with existing legacy systems, third-party apps, or industry-specific tools to save time on setup.
Better support from our team providing localized, hands-on support with a faster response time.
We are confident in our ability to offer a cost-effective package for you to achieve the fastest return on investment without compromising features and service quality.