Organizations can maximize their field service delivery and reduce excessive spending by using the right field service optimization tool.
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The customer is NOT always right. In fact, by putting this into practice, you are only giving customers the right to abuse your customer service teams.
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Today, IT leaders rank customer experience as their top priority, and 77% of them are increasing customer experience investments.
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It was reported that between January and July last year, there were 334 Macau Scam cases and the scammers reportedly received RM14.76mil from victims!
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Working as a field agent is no piece of cake. There’s a lot to do and they can easily become demotivated. What they need is a tool to prioritize their day.
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A study by Frost & Sullivan revealed that Malaysia is looking at a possible loss of US$12.2 billion (approx. RM50.7billion) due to cybersecurity attacks.
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Yes, Malaysian kids are now being taught about coding in schools. But are parents aware of why it’s important for their children to learn to code?
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Every coin has 2 sides to it. Similarly, AI has both the good and dark side. What we need to be concerned about is that it has the potential to outsmart humans.
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How do you optimize bsuiness operations? Studies in the west have shown that employees typically spend over 50 minutes a day on non-work related matters.
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Do you realize that instead of keeping the things that spark joy, you keep the things (or activities) that drive business results?
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