Here’s How Businesses Target Customers Using Marketing Automation. This is an all too familiar situation – you really needed to get something but just didn’t have
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by Devon Hopkins From Reddit to the New York Times, data scientists are in hot demand. Many want to break into the field, but the available career advice can be overwhelming: Which coding languages should you know? Do you have to be an expert in machine learning? Is it better to beef up on your […]
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By Jeff Drimak, Customer Engagement Advocate & Contact Center Technology Expert at Salesforce I’ve been working in customer service and contact center technology for 20 years (six of it at Salesforce). Our customers (rightfully) always ask the same question: “How can I get more out of my Service Cloud investment?” This question is especially important […]
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By Johannes Tio, Marcomm Intern Maxis recently launched a short video ad for CNY this year. The chuckle inducing video is actually an interview with Ah Huat, a dancing lion, about how he’s had to bring prosperity to countless people in various places for the past 40 years. Every year he has to go through […]
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A 3rd grade teacher from Kansas worked with his students to compose a tweet, to map social media engagement as the message spread. Read what happened next.
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by Skyler Holobach Let’s say you’re happily living alone in your marketing automation tool and suddenly your significant other (a.k.a partner company) wants to marry you, take your name, and move in. How do you handle the logistics around that? STEP 1. WHAT DO WE HAVE? Take stock of what the other company has. Do you […]
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The Social Revolution is here. Social networks like Facebook, Linkedin, Twitter, Youtube, Google+ to name a few are already engaging more than 30% of the world’s population. Never before has the industry seen Internet adoption go “viral.” Businesses need to quickly adapt to this rapidly changing internet environment because the consumers and clients are […]
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Written by Devon Hopkins Data science is a rapidly growing career path and leaders across all industries, fields, and governments are putting their best minds to the task of harnessing the power of location data. As organizations seek to derive greater insights and to present their findings with greater clarity, the premium placed on high […]
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by Aakash Sahney Product Manager, Gmail For many of us, email is mission control—the prompt to generate an invoice, prepare a presentation or follow up on a sales opportunity. With so many to-dos, imagine if you could complete these tasks directly from your inbox without interrupting your workflow. Email can now do more with Gmail […]
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Written by Nan Boden Salesforce has named G Suite as its preferred email and productivity provider. In addition, Salesforce plans to use Google Cloud Platform (GCP) for its core services as part of the company’s international infrastructure expansion. Both the teams are working very closely to develop new integrations that will connect Salesforce CRM with G Suite […]
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