The 18th edition of the MIHRM HR Awards which took place last year was an exciting one for us because we were selected as one of the Silver Award winners for the SME Best Employer award category!

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Google has approximately 7-10 billion searches per day! It’s safe to say that Google’s algorithm for its search results is not equivalent to anything else in the world.

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When we heard about the girl who committed suicide in Sarawak after an Instagram poll, we had a thought: Did she lose her life because of netizens or the technology — social media — which she used?

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Organizations can maximize their field service delivery and reduce excessive spending by using the right field service optimization tool.

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The customer is NOT always right. In fact, by putting this into practice, you are only giving customers the right to abuse your customer service teams.

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Today, IT leaders rank customer experience as their top priority, and 77% of them are increasing customer experience investments.

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It was reported that between January and July last year, there were 334 Macau Scam cases and the scammers reportedly received RM14.76mil from victims!

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Working as a field agent is no piece of cake. There’s a lot to do and they can easily become demotivated. What they need is a tool to prioritize their day.

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A study by Frost & Sullivan revealed that Malaysia is looking at a possible loss of US$12.2 billion (approx. RM50.7billion) due to cybersecurity attacks.

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Yes, Malaysian kids are now being taught about coding in schools. But are parents aware of why it’s important for their children to learn to code?

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