We have entered a new era of business and marketing where small business owners are giving competition to big businesses
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You do not have to be a multi million dollar enterprise to have your data collected, stored, and analysed
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To provide seamless customer services, you must collect data at every step of your customer journey
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Salesforce latest features and unique product offerings will go a long way in ensuring that a positive customer relationship is built for your business.
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CRM takes the next step by diversifying it’s offerings through fleet management software. Check out our partner Custella’s newest innovation.
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We’ve wrapped up all the major announcements by Salesforce at the Dreamforce 2019 event.
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Lava Protocols and Salesforce organized an event illuminating the use of CRM by educational institutions with first hand recount of expert’s experience and benefits which they reaped through their CRM transformation journey.
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Phantoming the essence of a strong business relationship, and how proper management can reap its benefits.
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A simple and short guide for understanding and implementing appropriate customer service for your busines.
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The quick rise of Amazon made e-commerce a go-to business model. Retailers that could not cope up with the e-commerce trend, went bankrupt.
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When faced with the unknown, most people resort to fear. But it’s only when you steer the proverbial ship past the edge of what is known that you uncover all that could be.
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A large stack of papers brings disorganization, which in turns leads to more stress. So its less a matter of “why”, but more of “which” field service app is best suited for users.
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How do you keep track of hundreds (if not millions) of customer interactions that take place in a week? With Salesforce, you could get a 360-degree view of every single customer.
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