{"id":2702,"date":"2017-06-16T11:41:51","date_gmt":"2017-06-16T11:41:51","guid":{"rendered":"https:\/\/devbloglavaprotocols.nityo.in\/what-is-a-crm-system-its-your-new-ferrari-infographic\/"},"modified":"2017-06-16T11:41:51","modified_gmt":"2017-06-16T11:41:51","slug":"what-is-a-crm-system-its-your-new-ferrari-infographic","status":"publish","type":"post","link":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/what-is-a-crm-system-its-your-new-ferrari-infographic\/","title":{"rendered":"What is a CRM System? It\u2019s Your New Ferrari! [Infographic]"},"content":{"rendered":"
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Are you in the business of getting more customers? If yes, you need a CRM. Even a basic CRM is still better than running your business on spreadsheets.<\/span><\/h4>\n

Every business has several customer touchpoints which are crucial to its existence. The core ones include marketing, sales, and customer service. In short, a <\/span>Customer Relationship Management<\/a> (CRM)<\/span> system manages these touchpoints to help you build better business relationships with your customers.<\/span><\/p>\n

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If you\u2019re not using a CRM system, chances are, you\u2019re using a spreadsheet to keep track of your sales and customer database. The problem with using spreadsheets to track sales is similar to that of driving a truck in a car race. Yes, a truck is a very powerful vehicle but it\u2019s not a racing car. \u00a0In other words, your team is has to spend extra time on non-productive busywork because they\u2019re using the wrong tool for the job<\/span><\/p>\n

With a CRM system such as <\/span>Salesforce<\/span><\/a>, all your customer information & interactions are kept in one place, instead of being scattered across different email accounts, phones, spreadsheets, or worst of all, in your team\u2019s heads! But beyond storing & organizing customer info, a CRM allows you to make use of the data you already have to cross-sell to existing customers as since the CRM would tell you which products they bought to inform your marketing team on what to pitch to them next.<\/span><\/p>\n

Another handy feature of a CRM system is that it gives you numerous reports and actionable insights for future business opportunities, all with a few clicks. Gone are the days where you and your team spend hours at the end of each month consolidating numbers into one spreadsheet for reporting. You can also set targets, track them up to the minute, know which products are selling best, and cross-reference that with region, demographics, and <\/span>so much more<\/span><\/a>.<\/span><\/p>\n

Check out the infographic below for a summary of the immediate value you get with having a CRM:<\/span><\/p>\n

\"6<\/p>\n

Want to know what\u2019s the best CRM system for your business?\u00a0Email us at asklava@lavaprotocols.com<\/a> or call us at 03-7885 9720.\u00a0<\/strong><\/p>\n

<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Are you in the business of getting more customers? If yes, you need a CRM. Even a basic CRM is still better than running your business on spreadsheets.<\/p>\n","protected":false},"author":1,"featured_media":2703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[18],"class_list":["post-2702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-blog"],"jetpack_featured_media_url":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-content\/uploads\/2024\/10\/6-ways-a-CRM-can-increase-sales-and-grow-business-hero.png","_links":{"self":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts\/2702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/comments?post=2702"}],"version-history":[{"count":0,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts\/2702\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/media\/2703"}],"wp:attachment":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/media?parent=2702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/categories?post=2702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/tags?post=2702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}