{"id":2599,"date":"2018-06-13T09:55:45","date_gmt":"2018-06-13T09:55:45","guid":{"rendered":"https:\/\/devbloglavaprotocols.nityo.in\/3-ways-to-find-that-sweet-spot-in-your-sales-strategy\/"},"modified":"2018-06-13T09:55:45","modified_gmt":"2018-06-13T09:55:45","slug":"3-ways-to-find-that-sweet-spot-in-your-sales-strategy","status":"publish","type":"post","link":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/3-ways-to-find-that-sweet-spot-in-your-sales-strategy\/","title":{"rendered":"3 Ways to Find That Sweet Spot in Your Sales Strategy"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p>By<strong><em>\u00a0Alexandra Martin,\u00a0<\/em><em>Sales Strategy Senior Analyst, Salesforce<\/em><\/strong><\/p>\n<p><!--more--><\/p>\n<p><img decoding=\"async\" data-attachment-id=\"9768\" data-permalink=\"https:\/\/www.lavaprotocols.com\/2018\/06\/13\/sweet-spot-sales-strategy\/sweetspotinyoursalesstrategy\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.lavaprotocols.com\/wp-content\/uploads\/2018\/06\/SweetSpotinYourSalesStrategy.jpg?fit=1022%2C457&#038;ssl=1\" data-orig-size=\"1022,457\" data-comments-opened=\"0\" data-image-meta=\"{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}\" data-image-title=\"SweetSpotinYourSalesStrategy\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.lavaprotocols.com\/wp-content\/uploads\/2018\/06\/SweetSpotinYourSalesStrategy.jpg?fit=300%2C134&#038;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.lavaprotocols.com\/wp-content\/uploads\/2018\/06\/SweetSpotinYourSalesStrategy.jpg?fit=1022%2C457&#038;ssl=1\" loading=\"lazy\" class=\"size-full wp-image-9768 aligncenter\" src=\"https:\/\/4843500.fs1.hubspotusercontent-na1.net\/hubfs\/4843500\/Imported_Blog_Media\/SweetSpotinYourSalesStrategy-4.jpg\" alt=\"\" width=\"1022\" height=\"457\" srcset=\"https:\/\/4843500.fs1.hubspotusercontent-na1.net\/hubfs\/4843500\/Imported_Blog_Media\/SweetSpotinYourSalesStrategy-Aug-04-2022-07-52-29-37-AM.jpg 1022w, https:\/\/4843500.fs1.hubspotusercontent-na1.net\/hubfs\/4843500\/Imported_Blog_Media\/SweetSpotinYourSalesStrategy-3.jpg 300w, https:\/\/4843500.fs1.hubspotusercontent-na1.net\/hubfs\/4843500\/Imported_Blog_Media\/SweetSpotinYourSalesStrategy.jpg 768w, https:\/\/4843500.fs1.hubspotusercontent-na1.net\/hubfs\/4843500\/Imported_Blog_Media\/SweetSpotinYourSalesStrategy-1.jpg 610w\" sizes=\"auto, (max-width: 1022px) 100vw, 1022px\" data-recalc-dims=\"1\"><\/p>\n<p>Sales has become increasingly complex. Educated customers expect solution expertise, and new technologies are changing the buying process.\u00a0Everyone in\u00a0<a href=\"https:\/\/www.salesforce.com\/blog\/2017\/11\/15-sales-statistics.html\" target=\"_blank\" rel=\"noopener\">sales\u00a0\u2014 from sales leaders to account executives and sales strategists <\/a><a href=\"https:\/\/www.salesforce.com\/blog\/2017\/11\/15-sales-statistics.html\" target=\"_blank\" rel=\"noopener\">\u2014<\/a><a href=\"https:\/\/www.salesforce.com\/blog\/2017\/11\/15-sales-statistics.html\" target=\"_blank\" rel=\"noopener\">\u00a0has to meet new demands<\/a>.<\/p>\n<p>All this change begs the question:\u00a0<b>What\u00a0hasn\u2019t changed in sales?<\/b>\u00a0Well, the answer is this:<b>\u00a0<\/b><a href=\"https:\/\/www.salesforce.com\/blog\/2018\/01\/how-to-hit-your-quota-the-right-way.html\" target=\"_blank\" rel=\"noopener\">hitting your quota<\/a>\u00a0\u2014 it always has been \u2014 and will continue to be \u2014 a top priority.<\/p>\n<p>Working in sales strategy and operations here at Salesforce, I\u2019ve learned a lot about what works and what doesn\u2019t in driving growth for a business. The secret weapon, I\u2019ve discovered, in making sure a growing business can make their numbers is this: Aligned strategy. The challenge is using all the available information and data you have to target the right audience at the right time.<\/p>\n<p>Sales operations is typically the person (or persons) in your business who best understands where the pockets of growth are. They are responsible for understanding your business as a whole, but particularly how to make sales more effective. This can include everything from setting up <a href=\"https:\/\/lavaprotocols.com\/2018\/06\/11\/introducing-the-supercharged-sales-cloud-einstein-predictions-insights-and-productivity\/\" target=\"_blank\" rel=\"noopener\">systems and processes<\/a> that enable sales to close more deals, to testing and creating the right customer experience in post-sales interactions. If sales and strategy aren\u2019t in sync, it\u2019s going to be tough to reach or exceed your goals.<\/p>\n<p>Selling is a balance between relationship-building and analysing data. Here are 3 steps to create a winning partnership between the two and to ensure you have a strong sales strategy:<\/p>\n<h2><strong><span style=\"color: #ff6600;\">1. Get aligned \u2014 on matters related to the sales strategy<\/span><\/strong><\/h2>\n<p>Set short and long-term priorities together. Key discussions might include compensation, renewals versus new business, territory planning, key performance indicators (KPIs) and expected growth. For example, small sales teams need to be dynamic as they constantly adjust their processes. So when the sales motion changes, the sales playbook \u2014 everything from training, tools, and analytics \u2014 also needs to adapt to it. A good question to start any planning session with is this: What\u2019s the challenge we\u2019re trying to overcome? At Salesforce,\u00a0<a href=\"http:\/\/www.businessinsider.com\/salesforce-v2mom-process-2015-2\" target=\"_blank\" rel=\"noopener\">we have a process for staying aligned<\/a>\u00a0that\u2019s known as \u2018\u2018<a href=\"https:\/\/www.salesforce.com\/blog\/2013\/04\/how-to-create-alignment-within-your-company.html\" target=\"_blank\" rel=\"noopener\">V2MOM<\/a>\u201d\u00a0\u2014 it stands for Vision, Values, Methods, Obstacles,\u00a0and Measures. It\u2019s easy to remember and it keeps us in sync at Salesforce.<\/p>\n<h2><strong><span style=\"color: #ff6600;\">2. Identify the gaps<\/span><\/strong><\/h2>\n<p>Each step of the sales process is open to improvement, be it recruiting, gathering competitive intelligence, or conducting quarterly business reviews or annual planning. Even the sales process itself \u2014 how you\u2019re engaging with customers \u2014 is an opportunity to improve. When discussing the gaps, provide the strategy team with context and be transparent about your needs. Ask for details. Your team\u2019s metrics should include more than closed deals. Consider tracking metrics from all stages of the sales cycle such as:<\/p>\n<ul>\n<li><b>Input and effort: <\/b>Are your reps putting in the effort to build pipeline by connecting with multiple stakeholders within a company?<\/li>\n<li><b>Pipeline:\u00a0<\/b>Are your reps building their own pipeline or was it sourced by marketing? What is the velocity of that pipeline?<\/li>\n<li><b>Closed Bookings:<\/b>\u00a0Are your reps order-taking or creating strategic projects with their customers by selling the full product suite?<\/li>\n<\/ul>\n<p>An important factor to keep in mind is that pipeline and bookings are output metrics. A mistake that most small businesses make when starting out is that they focus on these\u00a0<i>output metrics<\/i>; these are results that tell you how business did in the past, but you can\u2019t control them. The sales ops team should also be paying attention to\u00a0<i>upstream\u00a0metrics\u00a0<\/i>\u2014 these are inputs and efforts of the top of sales funnel activities like lead generation or even rep activity \u2014 which can actually drive those output metrics like bookings that businesses are traditionally measured on.<\/p>\n<p><strong>Related<\/strong>: Are you a new Salesforce user?<a href=\"https:\/\/lavaprotocols.com\/2018\/01\/03\/new-years-resolution-going-distance-salesforce\/\" target=\"_blank\" rel=\"noopener\"> This 3-step plan<\/a> might help you.<\/p>\n<h2><span style=\"color: #ff6600;\"><strong>3. Use data to drive action<\/strong><\/span><\/h2>\n<p>This is crucial no matter what you are selling! Don\u2019t lose sight of what the data tells you about the market, the customer, and even the opportunity itself. It can only make your job easier and help you to connect with the right opportunities. As soon as the team begins to refine their sales process and adjust these stages in their\u00a0<a href=\"https:\/\/www.salesforce.com\/crm\/what-is-crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, you can roll that into reporting and immediately have actionable insights from that new data point. The\u00a0<a href=\"https:\/\/trailhead.salesforce.com\/en\/modules\/reports_dashboards\" target=\"_blank\" rel=\"noopener\">out-of-the-box reporting\u00a0<\/a>from Salesforce can actually help set the stage for sales operations. These automated reports take the complexity and diagnostics out of initial data tracking and help\u00a0get to the deeper metrics, such as conversion rates. They provide a great first step towards building a data-driven sales process and a foundation for looking at your business.<\/p>\n<p><strong>Related<\/strong>: <a href=\"https:\/\/lavaprotocols.com\/2018\/06\/11\/introducing-the-supercharged-sales-cloud-einstein-predictions-insights-and-productivity\/\" target=\"_blank\" rel=\"noopener\">A tool\u00a0for\u00a0better predictions, insights, and increased productivity\u00a0<\/a><\/p>\n<p>Although it may add another layer to your sales process, working with your \u201cdata guru\u201d to parse out the data you need will improve sales cycle and help you make the strongest case for a potential relationship with a customer. Remember, an aligned team crushes goals and succeeds!<\/p>\n<p>How does your current sales strategy look like? Did you find that sweet spot between relationship-building and data analysis to drive your business\u2019 growth?<\/p>\n<p>\u00a0<\/p>\n<p><i>Lava is an authorised Salesforce Partner in Malaysia and has more than a decade of experience in cloud solutions which includes marketing automation, CRM implementation, change management, and consultation. We pride ourselves in not just being a CRM partner but in also understanding the needs of our customers and taking their business to the next level.<\/i><\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/blog\/2018\/05\/sales-strategy-smb-crm.html\" target=\"_blank\" rel=\"noopener\">This article<\/a> first appeared on the\u00a0Salesforce blog.<\/p>\n<p><script type=\"text\/javascript\">\npiAId = '418952';\npiCId = '56152';\npiHostname = 'pi.pardot.com';<\/p>\n<p>(function() {\n\tfunction async_load(){\n\t\tvar s = document.createElement('script'); s.type = 'text\/javascript';\n\t\ts.src = ('https:' == document.location.protocol ? 'https:\/\/pi' : 'http:\/\/cdn') + '.pardot.com\/pd.js';\n\t\tvar c = document.getElementsByTagName('script')[0]; c.parentNode.insertBefore(s, c);\n\t}\n\tif(window.attachEvent) { window.attachEvent('onload', async_load); }\n\telse { window.addEventListener('load', async_load, false); }\n})();<span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span>\n<\/script><\/p>\n<p><span class=\"et_bloom_bottom_trigger\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The secret weapon, I&#8217;ve discovered, in making sure a growing business can make their numbers is this: Aligned strategy. The challenge is using all the available information and data you have to target the right audience at the right time.<\/p>\n","protected":false},"author":1,"featured_media":2600,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[18],"class_list":["post-2599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-blog"],"jetpack_featured_media_url":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-content\/uploads\/2024\/10\/SweetSpotinYourSalesStrategy-2.jpg","_links":{"self":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts\/2599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/comments?post=2599"}],"version-history":[{"count":0,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/posts\/2599\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/media\/2600"}],"wp:attachment":[{"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/media?parent=2599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/categories?post=2599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/wp-json\/wp\/v2\/tags?post=2599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}