{"id":2459,"date":"2018-11-29T10:00:42","date_gmt":"2018-11-29T10:00:42","guid":{"rendered":"https:\/\/devbloglavaprotocols.nityo.in\/7-things-to-consider-before-getting-a-crm-system\/"},"modified":"2018-11-29T10:00:42","modified_gmt":"2018-11-29T10:00:42","slug":"7-things-to-consider-before-getting-a-crm-system","status":"publish","type":"post","link":"https:\/\/www.lavaprotocols.com\/the-cloud-blog\/7-things-to-consider-before-getting-a-crm-system\/","title":{"rendered":"7 Things To Consider Before Getting a CRM System"},"content":{"rendered":"
<\/div>

By Jasraj Sandhu, Senior Business Analyst, and Prethiba Esvary, Marketing and Communications Executive, Lava Protocols<\/strong><\/em><\/p>\n

<\/p>\n

What\u2019s worse than not getting what you paid for is an implementation failure.<\/span><\/p>\n

Yes, we all know that having a great <\/span>CRM system<\/span><\/a> can <\/span>minimise manual work<\/span><\/a>, save you time and resources, and ultimately boost your productivity and revenue. But you don\u2019t want to risk having a failed CRM implementation and end up having to pay for a <\/span>CRM replacement cost!<\/span><\/a><\/p>\n

It is therefore imperative that you know what you are getting your business into. Based on our decade long experience in working with customers across various industries, we came up with a list of 7 things to consider before getting a CRM system. Check it out:<\/span><\/p>\n

\u00a0<\/p>\n

1. Identify the Business Need <\/b><\/span><\/h2>\n

What is the problem that you want to resolve within your business? <\/span><\/p>\n

Is it a <\/span>sales\/ marketing\/ customer service<\/span><\/a> (for example) need? If it is sales, be specific about which area within sales <\/span>can be improved with a CRM<\/span><\/a>. Some examples include: \u00a0<\/span><\/p>\n